Understanding the SASSA Status Check Appeal Process

The South African Social Security Agency (SASSA) plays a pivotal role in providing financial assistance to eligible South African citizens who are in need.

One of the key programs under SASSA is the Social Relief of Distress (SRD) R350 grant, aimed at individuals aged 18 to 60 who have no other source of income. However, not all applications for the grant are approved, and in such cases, applicants have the opportunity to appeal the decision.

SASSA Status Check Appeal Process

This article will guide you through the process of checking the status of such an appeal.

How to Appeal a Rejected SASSA Covid-19 SRD Application

If you’ve recently applied for the Covid-19 Social Relief of Distress (SRD) grant through SASSA’s electronic platform and received a rejection, you might be feeling disappointed or confused. However, there’s good news! You have the right to appeal this decision if you believe it was made in error.

The SASA status check appeal for r350 is the procedure to know the status of our r350. Here we show you everything you need to know.

Checking the Appeal Status

To check the status of an appeal, applicants need to follow these steps:

  1. Visit the Department of Social Development (DSD) website at https://srd.dsd.gov.za/appeals.
  2. Enter your ID number and the phone number you used to apply in the provided spaces.
  3. Click on the “send pin” button.
  4. You will receive an SMS alert containing a pin code within minutes.
  5. Submit the pin code you received in the space provided.
  6. You can check the status of a month by choosing it from the form.
sassa appeal status form

The sassa appeal status check can be either declined, approved, or still pending. If the appeal is pending, applicants will need to wait until a decision is made. If declined, they cannot appeal again. If approved, they will have to wait until the pay date, and then payment will be made.

Who Can Appeal?

Before you proceed, ensure you meet the following criteria:

  1. You applied for the Covid-19 SRD on SASSA’s electronic platform.
  2. You received a notification that your application was rejected.
  3. You disagree with the rejection decision.

If you answered “YES” to all the above, you’re eligible to appeal.

Time Frame for Appeal

It’s crucial to note that you have a window of 30 days, but not exceeding 90 days, from the date of rejection to file your appeal. After the deadline has passed, you can srd appeal status check and r350 status. check.

Steps to Lodge Your Appeal

  1. Verify Your Information: Before proceeding, double-check the details you provided to SASSA on the SRD DSD Appeal Electronic Platform. Ensure all the information is accurate and up-to-date.
  2. Update Contact Details: If there are any changes to your contact information, update them here. This step is vital, especially if your appeal is successful. The Independent Tribunal will instruct SASSA to initiate the Covid-19 SRD payment directly to you, so they need your correct contact details.
  3. Lodge Your Appeal: After updating your details, click “Save.” You’ll be redirected back to the SRD DSD Appeal website. Here, you can continue with your appeal process. Ensure you (or your proxy) read and accept the clauses in the Declaration and Consent Documents. Once done, click “Submit” and watch for a confirmation message indicating your appeal has been lodged successfully.
  4. Monthly Appeals: Remember, if you’re rejected by SASSA for multiple months and disagree with these decisions, you must lodge an appeal for each month separately.

Contact SASSA Appeals

Department of Social Development
Independent Tribunal for Social Assistance Appeals (ITSAA)
Private Bag x 901, Pretoria, 0001
Tel: 012 312 7727
Email: grantappeals@dsd.gov.za
Fax: 086 534 3124 or 086 216 371


The SRD R350 grant, introduced as a response to the Covid-19 global pandemic, provides financial assistance to unemployed individuals who do not receive any form of income, social grant, or UIF payment. While the grant has been criticized for being too low, it is set to be paid to beneficiaries until March 2024.

The srd status check appeal process and the ability to check the status of an appeal ensure that all eligible individuals have a fair chance to receive this crucial financial assistance.